Privacy Policy

At Artyx, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information.

Last updated: December 2024

1. Information We Collect

1.1 Personal Information

When you use Artyx, we may collect the following personal information:

  • Account Information: Email address, username, and subscription preferences
  • Device Information: Device type, operating system version, and unique device identifiers
  • Usage Analytics: App usage patterns, feature interactions, and performance metrics
  • Support Communications: Messages and attachments when you contact our support team

1.2 Image Data

Our AI processing requires temporary access to your images:

  • Source Images: Photos you upload for background replacement processing
  • Processing Metadata: Technical information about image dimensions, format, and quality
  • Generated Results: AI-processed images created by our service

🔒 Your Image Privacy

We do not permanently store your original photos on our servers. Images are processed temporarily and deleted immediately after generation is complete.

2. How We Use Your Information

2.1 Core Service Delivery

  • Process your images using our FLUX.1 Kontext Pro AI technology
  • Deliver enhanced images with background replacements
  • Manage your subscription and billing
  • Provide customer support and technical assistance

2.2 App Improvement

  • Analyze usage patterns to improve app performance
  • Develop new features and enhance existing functionality
  • Monitor and improve AI model performance
  • Ensure app security and prevent misuse

2.3 Communication

  • Send important service notifications and updates
  • Respond to your support requests and feedback
  • Share product announcements and new features (with your consent)

3. AI Processing and Data Handling

3.1 FLUX.1 Kontext Pro Technology

Our AI processing uses state-of-the-art technology to ensure:

  • Identity Preservation: Maintaining your exact facial features and appearance
  • Secure Processing: All AI processing happens in secure, encrypted environments
  • Quality Optimization: Smart analysis to provide the best possible results
  • Privacy Protection: No long-term storage of your personal images

3.2 On-Device Processing Option

For enhanced privacy, Artyx offers on-device processing using Core ML:

  • Images never leave your device during on-device processing
  • Reduced processing quality but maximum privacy protection
  • No network connection required for basic functionality
  • Complete user control over data handling

⚡ Processing Options

Cloud Processing: Highest quality results using FLUX.1 Kontext Pro
On-Device Processing: Maximum privacy with good quality results

4. Data Sharing and Third Parties

4.1 Service Providers

We work with trusted third-party providers to deliver our service:

  • Cloud Infrastructure: Secure cloud processing for AI generation
  • Payment Processing: Apple App Store for subscription management
  • Analytics Services: Privacy-focused analytics to improve our app
  • Support Tools: Customer service platforms for user assistance

4.2 Data Protection Requirements

All third-party providers must meet our strict requirements:

  • Sign comprehensive data processing agreements
  • Implement industry-standard security measures
  • Use data only for specified purposes
  • Delete data according to our retention policies

4.3 Legal Disclosure

We may disclose information only when required by law or to:

  • Comply with legal obligations and court orders
  • Protect our rights, property, or safety
  • Prevent fraud or security threats
  • Investigate potential violations of our terms

5. Data Security

5.1 Technical Safeguards

  • Encryption: All data is encrypted in transit and at rest
  • Access Controls: Strict authentication and authorization protocols
  • Secure Infrastructure: Industry-leading cloud security providers
  • Regular Audits: Ongoing security assessments and improvements

5.2 Data Minimization

  • Collect only necessary information for service delivery
  • Process images temporarily for immediate use
  • Automatically delete processed data after completion
  • Provide user controls for data management

🛡️ Security Commitment

We use bank-level encryption and security measures to protect your data. Our security practices are regularly reviewed and updated to meet the highest industry standards.

6. Your Privacy Rights

6.1 Access and Control

You have the following rights regarding your personal data:

  • Access: Request copies of your personal information
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal data
  • Portability: Export your data in a machine-readable format
  • Objection: Object to certain types of data processing

6.2 Privacy Controls in App

  • Choose between cloud and on-device processing
  • Control analytics and usage data collection
  • Manage subscription and billing preferences
  • Delete your account and associated data

6.3 California Privacy Rights (CCPA)

California residents have additional rights:

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of sale of personal information
  • Right to non-discrimination for exercising privacy rights

7. Data Retention

7.1 Image Data

  • Source Images: Deleted immediately after processing (typically within minutes)
  • Generated Images: Stored temporarily for download, then deleted within 24 hours
  • Processing Metadata: Retained for 30 days for quality improvement

7.2 Account Data

  • Active Accounts: Retained while your account is active
  • Deleted Accounts: Personal data deleted within 30 days
  • Legal Requirements: Some data may be retained longer if required by law

7.3 Analytics Data

  • Aggregated usage data retained for up to 2 years
  • Personal identifiers removed after 90 days
  • Crash reports and error logs retained for 1 year

8. Children's Privacy

Artyx is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at the information provided below.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your country.

When we transfer your information internationally, we ensure appropriate safeguards are in place:

  • Standard contractual clauses approved by regulatory authorities
  • Adequacy decisions recognizing equivalent protection levels
  • Certified frameworks ensuring appropriate data protection

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes:

  • We will update the "Last updated" date at the top of this policy
  • For material changes, we will notify you through the app or by email
  • Continued use of the app after changes constitutes acceptance
  • You can review previous versions of our policy upon request

11. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

Email Support

privacy@artyx.app

For privacy-related inquiries

General Support

support@artyx.app

For general questions and support

Data Protection Officer

dpo@artyx.app

For data protection and GDPR matters

📧 Response Time

We aim to respond to all privacy-related inquiries within 48 hours. For complex requests, we may need up to 30 days as permitted by applicable law.